478 Reviews Found
Confirmed Service Customer
Just excellent customer service every time! My SUV is 18 years old and I'm not ready to part with her. Bergstrom takes great care of her and she feels 10 years younger after every visit!
Kate R.
Madison

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Confirmed Service Customer
Have always received prompt and thorough service and consultation at this dealership as well as personalized discussions about conditions and potential issues. Highly recommend Bergstrom Auto and will keep coming back!
Ed M.
WAUNAKEE

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Confirmed Service Customer
Bergstrom took care of my repairs professionally and the work was excellent.
Donald H.
MADISON

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Confirmed Service Customer
Stopped in day after a holiday weekend to get a trouble light checked out. Got the vehicle right in found issue and fixed it immediately. Outstanding customer service
Brian S.
ARENA

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Confirmed Service Customer
Great service, convenient, shuttle service, friendly staff.
Susan R.
Middleton

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Confirmed Service Customer
Great attitudes by staff. I do not believe the filter for my ventilation system was installed properly, however, when I turn the fan on high it makes noise like the fan is hitting the filter. I had had this happen before and fixed it myself. I would appreciate the ability to come in and have the tech check the install of the filter. Thank you!
David E.
MAZOMANIE

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Confirmed Service Customer
Requested oil change, notified after inspection of need for new cabin filter and asked my permission first. Installed and out in about 40 minutes
Marcia L.
SPRING GREEN

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Confirmed Service Customer
Prices a little high but overall Great experience!
Meosha A.
Madison

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Confirmed Service Customer
Good knowledgeable and friendly staff. Didn’t get a car wash after my expensive oil change.
Gordon S.
CROSS PLAINS

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Confirmed Service Customer
Didn’t reset my reset for air Filter and oil So question if it was done 😎
Tim G.
Madison

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Confirmed Service Customer
The Team was outstanding! It was fast and friendly just as advertised!
Jeffrey H.
Verona

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Confirmed Service Customer
Everyone was great! I'm very happy with the work that was done.
Lynn N.
MADISON

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Confirmed Service Customer
I was able to get a convenient appointment. They were on time and explained all the checks. I live in Michigan and have used this dealership twice because of my satisfaction.
Carol M.
Fenton

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Confirmed Service Customer
Unfortunately 3mechanics out for different reasons led to delays. Also John overwhelmed so no return calls. Sign of post vivid times hitting home and personal…
Lawrence B.
Oregon

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Confirmed Service Customer
There was no follow-up phone call indicating when my truck was finished.
Richard K.
Madison

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