188 Reviews Found
![2012 Chevrolet Captiva Sport Fleet 3GNFL4E55CS543748](https://inv.assets.ansira.net/evox/color_0640_032/8153/8153_cc0640_032_57U.jpg)
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![2024 Chevrolet Trax KL77LHE29RC216047](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)
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Confirmed Service Customer
Everyone I encountered was extremely friendly and very customer service oriented. Very professional and they got me in and out quickly.
Chad C.
Ridgeway
![2024 Chevrolet Trax KL77LHE26RC136320](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)
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Confirmed Service Customer
I waited in the comfortable lounge while new tire were put on my truck.
John P.
Lodi
![2016 GMC Sierra 1500 1GTV2MEC2GZ354098](https://inv.assets.ansira.net/evox/color_0640_032/10844/10844_cc0640_032_9V5.jpg)
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Confirmed Service Customer
I secured an appointment for a diagnostic assessment of my air conditioning system on a Wednesday morning at 10:45am. I had not heard anything from service by approx 330--so I called to find out how it was progressing. I was told my vehicle would have to stay overnight, as service staff was not able to get to it. I was needed the car that evening, so agreed to again drop it off on Thursday morning upon opening where I was informed it was a "first thing in the morning" service. Later in the afternoon, I called to learn how the approved repairs were going, and was advised it would not be completed by the end of the day, and the vehicle was on a hoist and would need to be left overnight for the repair to the A/C compressor to be completed. I had to ask for a loaner car to be able to get to and from work. It appears there was a staffing shortage. I understand how difficult service can be, but thought an appt would help scheduling for repairs. I also understand how busy the service staff was, but would rather not have to keep calling late in the afternoon to learn what plans are, and have to ask for a loaner. The drivers who took me to and from my house and the dealership were very good ambassadors. Overall--happy with the repairs, but thought feedback would be useful for the future.
Dennis M.
MIDDLETON
![2015 GMC Canyon 1GTG6CE38F1129298](https://inv.assets.ansira.net/evox/color_0640_032/9962/9962_cc0640_032_9V5.jpg)
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Confirmed Service Customer
Chris Fiedler was very helpful and professional.
Edward M.
MIDDLETON
![2022 Chevrolet Equinox 2GNAXUEV4N6122152](https://inv.assets.ansira.net/evox/color_0640_032/50410/50410_cc0640_032_G1W.jpg)
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Confirmed Service Customer
It was great. Great staff. In depth explanations.
Timothy M.
Middleton
![2012 Chevrolet Suburban 1GNSKJE79CR305566](https://inv.assets.ansira.net/evox/color_0640_032/7667/7667_cc0640_032_16U.jpg)
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Confirmed Service Customer
I love the video update and the portal for estimates and payments. I love that you give rides to or from.
Angela D.
Middleton
![2019 Buick Encore KL4CJGSB0KB711782](https://inv.assets.ansira.net/evox/color_0640_032/12950/12950_cc0640_032_G8R.jpg)
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![2024 Chevrolet Equinox 3GNAXKEG3RL222704](https://inv.assets.ansira.net/evox/color_0640_032/53402/53402_cc0640_032_G1W.jpg)
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![2012 Chevrolet Traverse 1GNKVGEDXCJ168202](https://inv.assets.ansira.net/evox/color_0640_032/7558/7558_cc0640_032_17U.jpg)
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Confirmed Service Customer
Overall usually have a great experience. This time around I didn't get the usual text updates but I will still only there for about 45 minutes and I didn't have an appointment.
Tyler C.
REEDSBURG
![2018 Chevrolet Silverado 1500 3GCUKREC1JG505397](https://inv.assets.ansira.net/evox/color_0640_032/12347/12347_cc0640_032_9V5.jpg)
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Confirmed Service Customer
Excellent service, as always! Thanks to Bergstrom, my 19-year-old Trailblazer is still going strong! I was prepared to pay ~$400 for maintenance, but Ron explained that my air filter didn't need replacing at this time and instead of removing the passenger door panel to find out why water was sloshing around inside it, he simply cleared the drain holes. I didn't know it had drain holes! Maintenance only cost $140! I'm a loyal Bergstrom customer. If my "Blaze" ever decides to retire, my next Chevy is coming from Bergstrom. My son also bought his Cruze from them!
Kate R.
Madison
![2005 Chevrolet TrailBlazer 1GNDT13S252214292](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2013 Chevrolet Tahoe 1GNSKCE01DR330591](https://inv.assets.ansira.net/evox/color_0640_032/8177/8177_cc0640_032_41U.jpg)
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Confirmed Sales Customer
Everyone was very kind and helpful. I didn't feel pressured to purchase my vehicle.
Kelly G.
Pardeeville
![2024 Chevrolet Silverado 2500 HD 2GC4YNE74R1227979](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
I learned some things I needed to know about charging my Bolt. The two men were helpful.
Charles B.
Middleton
![2018 Chevrolet Bolt EV 1G1FW6S00J4117282](https://inv.assets.ansira.net/evox/color_0640_032/12572/12572_cc0640_032_G7Q.jpg)
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Confirmed Service Customer
Your Express Service Center opened right on time and my oil change took an acceptable amount of time. Your staff did a great job of taking care of me on a Saturday morning.
Mike S.
Middleton
![2022 Chevrolet Tahoe 1GNSKPKD4NR208890](https://inv.assets.ansira.net/evox/color_0640_032/50636/50636_cc0640_032_5T4.jpg)
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![2014 Chevrolet Corvette Stingray 1G1YM3D77E5400477](https://inv.assets.ansira.net/evox/color_0640_032/9583/9583_cc0640_032_G7H.jpg)
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Confirmed Service Customer
My service advisor did very well and the work was done within the timeframe expect
Jason J.
Madison
![2022 Chevrolet Bolt EUV 1G1FZ6S04N4128587](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
I cannot say enough about the excellent service I received from the Bergstrom, all the way around. I worked with Hudson and everything was 100%. Great communication and coordinating my service needs. Everyone I encountered was friendly and very helpful. Im a clean freak, and could not help but notice how spotless the service areas were! Impressed :) Keep up the good work Mr. B and Team.
Maryann M.
Waunakee
![2018 Chevrolet Camaro 1G1FF1R76J0161560](https://inv.assets.ansira.net/evox/color_0640_032/12124/12124_cc0640_032_G7C.jpg)
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Confirmed Service Customer
Was a great experience, everyone was courteous friendly and knowledgeable. Thank you to all, Sandy Finnerty
Pat F.
MIDDLETON
![2005 Chevrolet Colorado 1GCCS148258291235](https://api.sincrod.com/social/1.0/image/caravatar.png)